What is Zoho CRM?

Customer Relationship Management (CRM) by Zoho is an approach that helps businesses in maintaining a better relationship with existing customers and brings in more customers. Zoho CRM software is an entire strategy to take up more sales, marketing, customer support actions, and organizing processes, policy, and team on a single platform. Every small, mid, or large business, Restaurants, Educational Institutes, Banks, Real-Estate, Media, Insurance, Hospitals, Travel, and all type of manufacturers use CRM to manage their sales and marketing processes.

Benefits of Using Zoho CRM

If you are handling business and focus on maintaining customer relations, Zoho CRM will get you everything you need to improve your organizational infrastructure and productivity. Zoho CRM has an enormous list of benefits:

  • End-to-End Customer Engagement
  • Contextual Communication
  • Effortless Team Management
  • Managed Database
  • Task Assignment
  • Workflow Automation
  • Time and Cost Saving
  • Setting operational Strategies
  • Better Mobility & Functionality

According to Zoho Corporation, using CRM can get 300% improvements in lead conversion, 41% increase in revenue per salesperson, 24% decrease in sales cycle, 23% decrease in marketing and sales cost, and 27% improvement in customer retention.

How Zoho CRM Workflow Benefits your Business?

Zoho CRM Features capture leads from the websites or social media sources and tracks them by sending follow up emails automatically. It helps to convert website visitors to potential buyers. It allows you to manage your client's accounts by creating a common database that can be accessed from anywhere. Using CRM will provide you a tool to track the sales cycles, you can determine the sources and locations, from where you are getting more customers. Above all, you can overview your business on mobile, access important data, and interact with customers easily.

For an E-Commerce business, automation is essential because, after every sale, your store needs to update exact stocks available, create customer invoice and shipping details, and for accounting your income status. With workflow automation software, all will be done seamlessly without your interference. Sales and marketing, inventory management, accounting, productivity, and customer support, everything will be streamlined and will update with each sale.

Customizing your business infrastructure with Zoho CRM Integration is beneficial in forming a strong organization and satisfied customer relationship. At Kindlebit Global, our team is focused on providing Zoho Solutions for businesses to ensure smooth workflow. We have served for the pharmaceutical company, educational institutes, manufacturing, calling systems, and vetting agencies. Recently we developed a lead generation system for an educational institute to send automatic promotional emails, create status reports, and capture information from landing pages. Check out the website for more details about our working system. Let's get started today!

-Author: Raman Deep